Privacy Policy

Effective Date: October 26, 2023

Welcome to quixote.pro. Your privacy is critically important to us. This Privacy Policy document outlines the types of information that is collected and recorded by quixote.pro and how we use it. This policy applies to all products, services, and websites offered by quixote.pro ("we," "us," or "our").

By using our website and services, you consent to the data practices described in this statement. If you disagree with any part of this policy, please do not use our services.

1. Information Collection

We collect several different types of information for various purposes to provide and improve our service to you.

1.1 Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

• Contact Information: Email address, first name and last name.
• Account Information: Username, password, profile preferences.
• Billing Information: If you make a purchase, we collect necessary billing details such as billing address. Note that full payment card details are processed by our secure third-party payment processors and are not stored on our servers.
• Communications: Any correspondence you send to us, including support requests and feedback.

1.2 Usage Data

We automatically collect information on how the service is accessed and used ("Usage Data"). This may include:

• Your computer's Internet Protocol address (IP address), browser type and version.
• The pages of our service that you visit, the time and date of your visit, the time spent on those pages.
• Unique device identifiers and other diagnostic data.

1.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Please see the dedicated "Cookies" section below for more details.

2. Use of Information

quixote.pro uses the collected data for various purposes:

• To Provide and Maintain Our Service: To operate, maintain, and provide you with the features and functionality of the service.
• To Manage Your Account: To manage your registration as a user and provide you access to different parts of the service.
• For Contractual Performance: To perform the contract we are about to enter into or have entered into with you, including processing payments.
• To Communicate With You: To send you service-related communications, including technical notices, updates, security alerts, and administrative messages. With your consent, we may also send you promotional communications.
• To Improve Our Service: To understand how our service is used, conduct analysis and research, and develop new products, services, and features.
• For Security: To monitor and verify identity, prevent fraud, and protect the security of our service and users.
• To Comply With Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Data Protection & Security

The security of your data is important to us. We implement a variety of administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction.

• Encryption: We use encryption (such as SSL/TLS) to protect data transmitted between your browser and our servers.
• Access Controls: Access to personal data is restricted to authorized personnel who require it to perform their job functions.
• Data Minimization: We only collect and retain personal data that is necessary for the purposes outlined in this policy.
• Secure Infrastructure: Our services are hosted on reputable cloud platforms that employ robust security practices.

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but we commit to promptly notifying you and relevant authorities of any data breach as required by law.

4. Cookies and Tracking Technologies

Cookies are small files stored on your device. We use the following types of cookies:

• Essential Cookies: Necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as logging in.
• Performance Cookies: Allow us to count visits and traffic sources to measure and improve site performance.
• Functionality Cookies: Enable enhanced functionality and personalization, like remembering your preferences.
• Targeting/Advertising Cookies: Set by our advertising partners to build a profile of your interests and show relevant ads on other sites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. Most web browsers also provide settings that allow you to control or delete cookies.

5. User Rights

Depending on your location, you may have certain rights regarding your personal information. quixote.pro aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• Right to Access & Portability: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can update or correct inaccurate or incomplete data we hold about you.
• Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data under certain circumstances.
• Right to Restrict Processing: You can request that we temporarily or permanently stop processing all or some of your personal data.
• Right to Object: You can object to the processing of your personal data for purposes like direct marketing.
• Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the information in the "Contact Us" section. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

6. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with third-party service providers only in the following contexts: